Kerzy Return Policy

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Welcome to Kerzy! By accessing our website, purchasing our products, or engaging with our services, you agree to the following Terms and Conditions. Please read them carefully, as they outline the rules and expectations for using our platform and products.

1. Handmade Products and Transactions: Kerzy is a small business dedicated to crafting unique, handmade clothing items. Due to the artisanal nature of our products, slight variations and imperfections may occur, adding to their one-of-a-kind charm. By placing an order, you acknowledge and accept these characteristics. Customers agree to provide accurate payment and contact information to facilitate transactions. Kerzy reserves the right to withdraw or cancel services at any time for reasons such as fraudulent activity or policy violations.

2. Customer Expectations: We strive to provide accurate information about our products. However, due to the handmade nature of our items, we cannot guarantee that all descriptions, images, or measurements are entirely precise. If errors are identified, we will work to correct them promptly. Kerzy is not liable for any temporary website downtime or interruptions in service.

3. Copyright and Intellectual Property: All content on the Kerzy website, including designs, images, graphics, and text, is the intellectual property of Kerzy unless otherwise stated. This includes original artwork and designs created exclusively for our brand. Customers may not reproduce, adapt, distribute, or use our content—including image graphics and designs—for any purpose without explicit written consent. Unauthorized reuse, particularly for commercial purposes, is strictly prohibited. Attribution for personal or non-commercial use must credit Kerzy as the source.

4. User Behavior: When interacting with Kerzy’s website or social media platforms, users must adhere to the following guidelines:

• Avoid unlawful behavior, hate speech, bullying, harassment, or discriminatory language.
• Refrain from spamming, promoting unrelated products, or sharing unauthorized advertisements.
• Respect the Kerzy community by maintaining a positive and supportive environment.

Kerzy reserves the right to disable user accounts or restrict access to services for violations of these rules.

5. Liability and Indemnity: Kerzy is a small business and is not liable for any indirect, incidental, or consequential damages arising from the use of our products or website. Customers agree to indemnify and hold harmless Kerzy, its owners, and employees from any claims or demands resulting from their breach of these Terms and Conditions.

6. Amendments: Kerzy reserves the right to modify these Terms and Conditions at any time. Changes will be communicated through updates to this page. Continued use of our website or services after changes are posted signifies your acceptance of the revised terms.

Thank you for supporting Kerzy, a small business dedicated to sustainable, handmade fashion